User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

Increase the message edit limit in Webex

This would mostly benefit users that utilize the webex api, especially for creating webex bots. I would rather edit a single bot message 20 times than create 20 unsightly "This message was deleted" messages. Please increase the limit or remove it.

  • Xavier Harris
  • Sep 7 2022
  • Not likely to implement
  • Admin
    Brian Callinan commented
    18 Nov, 2022 11:53am

    Hi Xavier, thank you for elaborating, I understand your ask. Unfortunately the current edit limit of 10 is sufficient for the vast majority of our users. This limit set by engineering is very rarely reached. Based on current priorities and Webex brand guidelines we don't have a plan to revisit this in the next 24 months. However, if it can be tied to a specific deal and dollar amount please send details to me. A business case like this could help with priorities.

  • Xavier Harris commented
    14 Nov, 2022 04:32pm

    I'm using the api for a pointing poker bot. When a user submits a vote to the bot, the bot posts a message showing a list of users that voted and a list of users that are still thinking. If 10 people are participating, 10 messages would be created showing the status of voting after each user submits a vote. It would be nice to have just 1 status message that can be updated. Also, I don't understand how this could be related to impersonating real users.

  • Admin
    Brian Callinan commented
    11 Nov, 2022 08:18am

    Why would a BOT need to edit a message once, let alone 20 times? Are you trying to use BOTs to impersonate/provision real users? This is not recommended.

  • Xavier Harris commented
    4 Nov, 2022 03:31pm

    What other info is needed..?