User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

Availability vs Status is confusing

Jabber just had availability, which you could customize. Though most people just let presence take over. The Webex app (seems) to have seperate availability and status. This is very confusing.

  • Guest
  • Sep 8 2022
  • Need more info
  • Guest commented
    11 Nov, 2022 06:36pm

    The Webex app has both Availability and now a place to "Set your Status". In our organization no one uses "Set your Status". Having 2 different things is confusing. I understand some people might use "Set Your Status" to "In Office" or "At Home" but I rarely find people at our company or other Webex shops using it.