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Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

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The feature that send a multiple variable from the web page to the chat flow

This is request from a Bank to integrate to Q2 Internet banking portal with Webex Connect- Chat

End user after authentication and login to the account through browser or App, should see the chat widget and when they click on it, without loading any form to collect the user information, an API should collect the customer’s name and account info and send it to agent when the chat is queue.

  • Roozbeh Tabian
  • Sep 8 2022