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Webex App Mute Call Notifications Per Line

We have staff that have several shared lines in our office. The Webex app provides multiline support for up to 8 lines. It would be great if they could silence notifications per line. For instance, User A has a personal direct line, a shared line for the main reception area and the mailroom. User A only covers the main reception line between 12-2pm. The problem is User A has to see / hear the rings for the reception line all day. There isn't a way to mute the notification per line. If you mute notifications it applies for all the lines on the device. While you can adjust the ringtone to off you still see a call window pop for every incoming call. Please if possible allow notifications per line.

  • Steven Lengua
  • Sep 14 2022