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Add unavailable code descriptions in Webex

Unavailable codes for Call Centre agent use were recently made available in Webex bottom toolbar. It would be a great addition to add the code description also available so end users don't have to memorise or keep a list somewhere of what each code is.

This could be via a rollover or similar to the Agent Status where the description appears below each status in smaller text

Unavailable Cod...
Status Sample W...
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  • David Winbanks
  • Sep 19 2022
  • Future consideration
Webex App: Calling: Broadworks & Webex App Calling
  • Gerjan Dekker commented
    September 26, 2022 18:06

    We would like to have this feature for Broadworks.

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  • David Winbanks commented
    September 26, 2022 01:51

    Yes it is

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  • Admin
    Praveen Kumar Garlapati commented
    September 19, 2022 07:50

    Hi David,

    Can you please confirm if the setup is for Webex Calling or Broadworks ?

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