User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

Message waiting indicator for Voicemail Group


Our customers are using voicemail groups for areas that need to take general messages. We would like to have the ability to get an MWI notification on an MPP phone if there is a voicemail in a voicemail group mailbox. This would streamline operations and eliminate the need to monitor email all day for new messages. Something like a monitored line for the voicemail group.

MS Teams shared mailboxes have the ability to alert via O365 groups - a better experience than Webex provides today.

  • William Steahr
  • Sep 22 2022
  • Planned
  • Joshua Reinmann commented
    19 Aug, 2023 02:17pm

    this is very important for shared lines.

  • Tracy Gilman commented
    11 Oct, 2022 11:32pm

    On behalf of Silpa Uppalapati's review, This is in the backlog & being looked at in FY23. There is no target quarter for delivery yet