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Ability to set disposition code

Call Center agents make much use of the disposition codes to analyse for example, whether calls have gone well or to determine whether calls are called for certain sales actions. Therefore, the request to also create a button in the app just like ACD status and DNIS number so agents can set the code after a call

Johan van Roekel
Oct 4 2022
Future consideration

Calling: Webex Calling

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