User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

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WxC CH able to show calls in the customer timezone

In ch, Click on Analytics, Calling, Detailed Call History, scroll to the bottom of the page, to Detailed Call History, click on 3 dots on the right and choose "Save as CSV." the call logs are showing in UTC timezone, customer would like to CH shows the call infomation as same as customer timezone.

Customer thoughts:

we should see our reports in the correct time zone. They are always showed as UTC

  • Claudia Yadira Lazo Ojeda
  • Oct 4 2022