User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

Existing customer requesting unlimited 1 to 1 meeting time for Free Plan

I have been a satisfied and proud WebEx customer who promotes the service to many other businesses. I have been alerted that my existing account (Free Plan) is going to lapse by Sept 15th and that I will need to take on the new Free Plan. Looking at the new Free Plan features I see that all meetings are 50 minute time limited. As 99% of my meetings are 1 to 1 and I really do not need the feature of up to 100 participants (at this time anyway!) I am wondering if I could have my current feature (1 to 1 unlimited meetings) retained.

Please note, the Zoom platform Free Plan offers 1 - 1 unlimited meetings.

My preference is to remain as a WebEx customer and I hope that you are able to help me remain as such by responding to my request.

Thank you

  • Guest
  • Aug 19 2020
  • Need more info