User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

Change behaviour of Webex Boards to do not use "transcode" to show documents from spaces


Currently there is a limitation on the Boards, that "Transcoding" needs to be enabled for the Webex Org in order to use "open space on board" and then open Documents like PDF, PPT, DOC...

Due to security we had to disable "transcoding" for our ORG. Now only Pictures can be shown on the Board when "opening Space" is used.

Please investigate if there is any other option to show Documents on boards without using transcoding in the Backend?


Johannes Ebner

  • Johannes Ebner
  • Oct 10 2022