User Community Feedback

For organizations that are subject to Freedom of Information Act and Public Records Act requests, any unintended creation of data/records creates issues. As much as users might appreciate the capability to have Webex create a highlight when a Keyword was used during a meeting, it creates data/records that need to be discoverable (highlight + snippet) and if unintended just creates volumes of information that have little value and only create a burden for our paralegals and public disclosure officers.

Having it be a configurable option would be ideal:

• Ability to turn off AUTOMATIC Highlights Globally

• Ability for users to turn on the Webex Assistant for Captions/Transcript but turn off Any Highlights or Limit to just manual created Highlights or All Highlights