Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.
NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.
Customer WILLIAMS & CONNOLLY would like to have call duration added to call history when using Cisco unified call history. Ever since Cisco switched to unified call history, call duration is no longer displayed with customer review their call history. They would like to have call duration added to unified call history.