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the signage "already in this space" in the webex desktop application

The signage "already in this space" to be shown in the webex desktop application when attempting to add a member who is already added in

  • A'SEM HAMDAN ALSHOURA
  • Oct 17 2022
  • Myles Musser commented
    October 31, 2023 14:50

    Clearer error messaging would be helpful in preventing user confusion. Today we ran into an issue where a user was trying to join a space via Eurl, and they were already a member of said space but did not realize it. They just received a generic "Unable to join this space" error. A moderator in that space tried adding them and also did not get a clear error message. An error that very clearly states "You are already in this space", or "This user is already a member of this space", or something along those lines would have saved several people a bit of time. The more rooms a person joins, the more likely it is they will run into this scenario.