User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

Cloud Registered Devices add a PSTN Participant to an Ongoing Call

One of the blockers of our customers moving from on premise to Cloud is the need to do an ah-hoc conference through PSTN for example: If a colleague is on the road they cant bring them into a call if devices are cloud registered as per this article This works for direct PSTN access through Hybrid Call but not though "add participant"

  • Jason Welch
  • Aug 24 2020
  • Planned
  • Guest commented
    18 Mar, 2021 03:24pm

    Feature request to add a custom button that will allow video calls in progress to add a PSTN phone call / conference together via ‘add a call’ button to a video call that is in progress.