User Community Feedback

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Change the email template to let the attendees use call me feature rather than tap-to-join from a mobile device

Attendees will use the call-me feature rather than join from a mobile device, it will make it easier to join the meeting.

  • Guest
  • Aug 28 2020
  • Need more info
  • Apr 19, 2022

    Admin response

    If they open the Webex app it is more obvious that you can get a call back. Is the suggestion to make it more obvious that the app can call back vs using ttj?

  • Guest commented
    August 28, 2020 17:58

    We still have a large number of people using the call in vs having Webex call them. This is added to our costs. We would like a change in the email invitation message to start with something that says about dialing using the 'call me '.

    For users that are not savvy, most are not able to use the 'call me' option easily because it is not easy for them to find it.