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For Cisco 520/530 Headsets the "Firmware Source"-Setting is needed for Administration of Headsets on Call Manager

Administration of Cisco Headsets is possible in Call Manager. It gives the possibility to apply a specific Firmware Version or to apply specific settings. But the implementation differs for the available headset models.

For Cisco 520/530 Headset Model there should be also the "Firmware Source"-Setting as it is for the other Headsets Models (f.e. Cisco 560).

Without this option it is hardly possible to have a consistent Firmware Version on all Cisco 520/530 Headsets. Especially when there are problems with the newest Firmware Release in the Cloud and it is not wanted to apply it.

  • Daniel Stabel
  • Oct 31 2022