User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

PowerBI API to Webex Contact Center

Having an API or connector that would allow PowerBI to connect to Webex Contact Center for Dashboard and reporting building would be very beneficial. We try to standardize our reports and dashboards to be in one platform, but also allow us to pull in multiple data sources. Not having this functionality creates a lot of additional manual processes to get this data all pulled together.

  • Guest
  • Nov 1 2022