•Problem statement: Functionality not available to retrieve the historical chat(name or date) with Auto-save feature.
•Disadvantage : Important chat history will be lost, if the information not saved manually.
•Solution : Enable Auto-Save in “Preference setting” or pop-up window option in Webex tool while closing the session.
•Benefits : This will avoid in losing the important information shared on the Webex chat.
ADDITIONAL INFORMATION AS ON 09/25/20
Currently only manual option is available to save the chat as shown in the attachement. If the session is closed mistakenly the chat content is lost completely. So I propose to enable an “Auto-Save” option which will help to retrieve the chat history from the specified auto saved location.
Proposed: “Chat Auto-Save” option control can be made available under “Preferences” settings for user control will help.