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CHAT – ‘AUTO-SAVE' - Enable Auto-Save in “Preference setting” or pop-up window option in Webex tool while closing the session.

Problem statement: Functionality not available to retrieve the historical chat(name or date) with Auto-save feature.


Disadvantage : Important chat history will be lost, if the information not saved manually.

Solution : Enable Auto-Save in “Preference setting” or pop-up window option in Webex tool while closing the session.


Benefits : This will avoid in losing the important information shared on the Webex chat.

ADDITIONAL INFORMATION AS ON 09/25/20
Currently only manual option is available to save the chat as shown in the attachement. If the session is closed mistakenly the chat content is lost completely. So I propose to enable an “Auto-Save” option which will help to retrieve the chat history from the specified auto saved location.

Proposed: “Chat Auto-Save” option control can be made available under “Preferences” settings for user control will help.

  • Guest
  • Sep 3 2020
  • Need more info
  • Renate Bahnemann commented
    4 Mar 11:02am

    Optionally, just prompt the meeting host whether they would want to save the chat before closing the meeting.

  • Jayesh Nair commented
    25 Nov, 2021 03:00am

    This is an important and basic feature and should be given as an option.

  • Guest commented
    14 Sep, 2021 03:43pm

    The auto-save for chat and Q&A is definitely needed. Today, if you are the main meeting host and are sharing your screen, you can't hit save at any point while you are sharing. And unfortunately, even if as host you remember to save the chat once you stop sharing, if you have designated any co-hosts and they end the meeting before you can save, the chat is lost.

  • Guest commented
    25 Aug, 2021 11:53am

    Same should be done for Q&A as well

  • Guest commented
    24 Sep, 2020 08:14pm

    Hi,

    WXCUST-I-992 - ADDITIONAL INFORMATION AS ON 09/25/20
    Currently only manual option is available to save the chat as shown in the
    attachment. If the session is closed mistakenly the chat content is lost
    completely. So I propose to enable an “Auto-Save” option which will help to
    retrieve the chat history from the specified auto saved location.

    Proposed: “Chat Auto-Save” option control can be made available under
    “Preferences” settings for user control will help.

    (See attached file: WXCUST-I-992 - Chat-Auto Save.docx)

    Thanks & Regards
    Shaun Sundaraj
    Project Manager,
    Project Services,
    Mobile No : +919841721214
    e-mail: shaunsundaraj@in.ibm.com

    From: "Cisco (Winifred Timmins)"
    <8856e036648d9f413213007b-ciscocollaboration@mailer.aha.io>
    To: shaunsundaraj@in.ibm.com
    Date: 04-09-2020 19:22
    Subject: [EXTERNAL] CHAT – ‘AUTO-SAVE' - Enable Auto-Save in “Preference
    setting” or pop-up window option in Webex tool while closing
    the session. status has changed to Need more info

  • Guest commented
    24 Sep, 2020 08:11pm

    ADDITIONAL INFORMATION AS ON 09/25/20
    Currently only manual option is available to save the chat as shown in the attachement. If the session is closed mistakenly the chat content is lost completely. So I propose to enable an “Auto-Save” option which will help to retrieve the chat history from the specified auto saved location.

    Proposed: “Chat Auto-Save” option control can be made available under “Preferences” settings for user control will help.