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In order to integrate Webex with external system, it must be possible to map and to exchange status information between Webex and the 3rd party system. This must be part of the centralized cloud offering and accessible via APIs.
As a result, the requirement is the following:
allow to add personalized status information in Webex, such as
in building xyz
in a agile sprint
sick at home
available
away
busy
do not disturb
offline
per configuration it must be possible to set the status on specific webex events, such as
take webex phone call
no user activity since 3 ... 10 min
stop a webex call
enter or leave a meeting room
set and access the status information via API (GET, PUT, UPDATE)
display the custom status to others
set webhooks for status changes
status changed in general
status changed to a specific status A
status changed from a specific status A to a specific status B
This is important for the synchronisation with other IT systems that show similar information and control the communication between different parties.
I would like to have it as well. Please implement this for us.
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About the push mechanism, please, can you consider to implement a websocket based implementation instead of a webhook one? Would be much more easy to use from a third party application: for example, would allow (more easily) to integrate into a single app web page.
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This would be very powerful in conjunction with https://ciscocollabcustomer.ideas.aha.io/ideas/WXCUST-I-4720 because then we could use APIs to schedule a custom status for users when they book a location for hybrid working.
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We would very much would appreciate the implementation of the webhook for status changes at an organization/admin level.
We have many customers asking for an integration with webex, and the status-webhook feature is something that would help a lot.
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