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"Use ultrasound" should be disabled by default

The "Use ultrasound" feature in Webex causes a lot of problems on many PC's, interfering with other devices and sound configurations. In our company, and likely many others, the majority of devices will never need or use this feature. It should be disabled by default as most people don't even understand what it does. Alternatively, we should be able to control or disable the setting from Control Hub.

  • Wade Hunter
  • Feb 10 2021
  • Future consideration
  • Adam Baird commented
    September 22, 2022 17:31

    In addition to defaulting to off there really should be other ways to enable/disable this feature other than to install the client and manually navigate to the setting. This should either be in control or partner hub or available as an installation option.

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  • Ed Thrussell commented
    June 15, 2021 08:30

    Agree with this, but have also received complaints that Webex is using the microphone when not on a call. This has raised security/privacy concerns.

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